The Pollo Tropical restaurant in Deerfield Beach is probably one the better locations in the chain. I recently stopped in on a rainy afternoon for lunch and overall had a nice lunch.
Pollo Tropical is a fast food restaurant chain that specializes in ‘tropical’ or Caribbean inspired menu items. The popular menu item is the whole pieces of chicken which is grilled on site. They also have ribs and pulled pork along with salads and sandwiches. This location is usually really busy, but today it wasn’t too bad. I’m guessing the rain kept many people in. The line at the front register moved quick and I decided on the 8 piece chicken wing combo with two sides – waffle fries and a side Caesar salad. Typically I go for the balsamic tomatoes or black beans and rice. I paid with a credit card and they have the swipe machines at the counter and got my receipt with my order number on it.
There usually is a wait at most Pollo Tropical locations so I usually take this moment to fill my soda and take some sauces. The sauces are self-serve and range from BBQ to more Latin inspired like cilantro garlic and guava BBQ. There are lots of booths and tables in the dining area with tropical colors here and there on the walls.
The restaurant tends to get a bit loud as it fills up with customers. The kitchen is open and they have a very large staff and that adds to the ambient noise. It’s not the most relaxing place for lunch, but I feel it serves its purpose well and it was clean.
The wings were packed with flavor and were a decent size. It almost smelled like jerk chicken, but didn’t taste like jerk. The wings were warm and juicy and my only criticism is some could have used a bit more grilling. These are actually pretty solid for ‘fast food’ wings. I like the fact that you can see them fire grilling the food in the back too. The waffle fries were crisp and had a coating on them, which I’m not really a fan of. They tasted fine, but next visit I will be sure to order something different. The caesar salad was actually really good. The romaine lettuce was fresh and crisp and the dressing was full of flavor with a hint of mustard. The croutons were crisp and not soggy. I actually should have ordered a double order of the salad.
As I finished my lunch, the woman cleaning the dining room stopped by and was handing out wet naps. Thought that was a really nice touch. Actually, all the workers I came into contact with were really nice and friendly. They also seemed to crank out the orders much quicker than other locations, which is another reason I make this my go-to Pollo Tropical location.
Pollo Tropical is located at 1051 S Military Trail Deerfield Beach, FL.